Enquiry/Lead Management

Enquiry Management System is a online software solution to overcome the complications that many institutes face in keeping track of the enquiries or leads. The main problem that many institutes face is in the enquiry registration and the follow-up process that gets missed or not responded due to lack of a good enquiry management system. This software works the same way as a Lead Management System.

Enquiry Form

Easy, Simple and User Friendly enquiry form for parents and institute’s staff to add, manage and track enquiries/leads. Form captures detailed information of the enquiry such as choice of courses, student & parents’ details and marketing channel etc.

Online Form

Setting up admission form fees, admission start/end dates, number of forms, quota, eligibility and many more.

Walk-in Form

Allows institute staff to capture enquiry/lead details of walk-in parents from their own account by using different devices i.e. computer, notepad or mobile devices.

Enquiry Manager

Dellstem acquires to present the best way for an institute’s lead management solution generation to online enquiry management software. With Dellstem, one can manage the institute’s management portal with ease and dismissal of any glitches.

Enquiry Manager

Manage all online/offline enquiries/leads at one place with feature to search, filter, view, update, export and delete options based upon provided authority and authentication.

Make Action

It allows user to make different actions on enquiry/lead like change status, add remarks and schedule next call or action with complete action logs.

History

find complete action history done on particular enquiry/lead by different system users.

Schedule Next Call

Facility to schedule a next call to parents for any particular enquiry/lead on system which will remind authorized staff to make action on scheduled dated and time.

Reports

Customized analytical reports and exports in all common formats.

Dashboard

Custom reports are a great way to do this, but custom dashboards also play a useful role, allowing you to view key metrics at a glance and tailor the view to your own needs

Dashboard

Complete analytical dashboard to management/staff for understanding the process flow to make right decisions at right time. For an example – total open/converted/failed enquiries, Enquiry sources, marketing channel etc.