FAQs - Dellstem Solutions

Frequently Asked Questions

We have selected some of the most commonly asked questions to give you a better insight into our service.

What is Online Admission Software System?

Online Admission Software System is a web-based application designed for use by the entire life cycle of enquiry and admission management.

How does Online Admission Software work?

Online Admission Software is a browser based model which means that no extra software is loaded on your PC or laptop. OAS can be accessed 24 hours a day, 7 days a week from anywhere.

What are the hardware and software requirements?

OAS is a hosted solution so no software resides on our client’s computers. The only software requirement is a compatible Internet browser (Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome etc) and an internet connection.

How would my information be available online?

You have to register and update primary information and create/organize. This information would then be stored in our server farm and then made available to you through the internet.

Who has access to my information through OAS?

Your information will only be accessible to assigned role users within your company. These users can have different levels of access based on the criteria established by you.

How many user accounts does OAS support?

There is no limit to the number of users an account can have. You may subscribe as many as you need and add users as your business dictates.

Is my data secure?

Security for hosted solutions is divided into two areas which are transmission and access of data. OAS has implemented Standard Secure Socket layer (SSL) technology for safe and secure transmission of data across the Internet. We are hosted in a secure environment that uses firewall and other technology for data storage. The data center offers power redundancy and excellent environmental conditions. Our product is designed with multiple index keys that ensure the data is accessed only by the appropriate tenant.

What kind of training does OAS provide?

OAS has a training department with experienced trainers. The training program can be as simple as a webinar or a series of webinars which are provided at no cost to our customers. We also can come to you if you prefer. Training is an important part in the successful implementation and utilization of OAS.

How much will OAS cost?

OAS is Software as a Service (SaaS) which is considerably less expensive than traditional software. It is priced on a monthly subscription fee. The monthly price is based on the quantity of users, length of service and maintenance fees. With OAS, you never have to purchase software again as the upgrades are included with no additional costs. Please contact us and we will promptly deliver a personal quotation to you.

How do I get started?

Please call, send us an email or visit our website. We can take you through a short webinar and demonstrate how our product saves time and increases sales.

How fast can we be up and running?

Depending on your requirements, we can implement an account for you in as little as a few Hours. Customers requiring product configuration with large catalogs may take a few days.